REAL STORIES FROM THE PEOPLE WE SERVE – THEN AND NOW
For 60 years, SNAP has been shaped by the voices of our community—by neighbors who have shared their challenges, their hopes, and their resilience. In celebration of SNAP’s 60th Anniversary we collecting stories from our clients, staff, and community partners. Their voices reflect the real impact of neighbors helping neighbors and the belief that lasting change begins close to home. Listen now and check back throughout the year to hear new stories.
Chelsey Dunham, SNAP’s Director of Essential Connections, reflects on how lived experience and community connection shape the way she shows up for neighbors, and why connection matters as much as assistance.
Communications and Philanthropy Specialist Addy Dodd reflects on her work at SNAP, how the organization’s work has evolved—and why continuity among staff matters.
Nicole Bishop’s connection to SNAP began long before she worked here. In this audio story, she reflects on growing up in Spokane, the dignity her family experienced when asking for help, and what it means to now serve an organization that once supported her.
After years of freezing winters, plastic-covered windows and a furnace that blew cold air, Michelle didn’t think comfort was possible in her 1964 single-wide home. Through SNAP’s Weatherization program, her home was sealed, repaired and made safe. Listen below as Michelle shares how weatherization turned survival into stability and restored dignity, comfort and hope.
Sandra, a Spokane widow on a fixed income, faced overwhelming home repair costs after her husband death, culminating in a failed furnace. SNAP replaced her heating system, restoring warmth and peace of mind to Sandra and her purple house.
As SNAP marks 60 years of serving neighbors, Kelly Dawn’s story captures what Neighbors by Your Side truly means. As SNAP’s Director of Housing Services, she helps families facing tough choices keep their homes safe and stable. Listen below to hear why Kelly left a career in retail and how her relationship with one client demonstrates how no one should have to navigate hardship alone.
These voices represent just a fraction of SNAP’s impact. As we celebrate 60 years, we’re building what comes next, together!